Self-Exclusion: Help for Addicted and Compulsive Gamblers

If you find yourself in trouble due to your excessive gambling habits, you can request to be excluded from gambling.

While the emphasis is still on the individual to bring their own gambling behaviour under control, the self-exclusion period could help you to take a break from gambling while you get help from the SARGF National Responsible Gambling Programme.

How do I self-exclude from gambling?

1. Request your gambling operator to exclude you. Contact their security department for advice on the process and forms. The gambling operator will submit the forms to the Provincial Licensing Authority (PLA) and National Gambling Board (NGB) for record keeping.
2. Once you have self-excluded, reach out to the SARGF National Responsible Gambling Programme for counselling and support toll-free on 0800 006 008 or email helpline@responsiblegambling.org.za. The self-exclusion counselling sessions are free.
3. An person that is excluded from gambling activities cannot take part in any gambling activity for a period of 6 months while they receive treatment.
4. Non-compliance with the self-exclusion once it is in place with the gambling operator could result in the gambler being denied access to the operators premises, and in addition a charge of trespassing can be brought in certain circumstances.
5. Upliftment of the self-exclusion order will only be considered after a period of six months and the player proves that they have attended counselling sessions with one of the SARGF treatment professionals.